Thank you for shopping at Asom Bazaar. We are committed to providing you with the best possible shopping experience, and that includes ensuring a smooth and transparent shipping process. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.

1. Order Processing:
– Once you place an order on Asom Bazaar, our team will process it within 1-2 business days, excluding weekends and holidays.
– During peak seasons or promotional periods, there might be slight delays in processing due to increased order volumes. However, we will make every effort to minimize such delays.

2. Shipping Methods and Delivery Time:
– We offer various shipping methods to cater to your preferences and location. The available shipping options will be displayed during the checkout process.
– The estimated delivery time will depend on your shipping address and the chosen shipping method. Please note that these are only estimated times, and actual delivery may vary due to unforeseen circumstances such as weather conditions or carrier delays.

3. Shipping Charges:
– Shipping charges are calculated based on the weight, dimensions, and destination of your order. The applicable shipping fees will be displayed at the checkout before you complete your purchase.
– We may offer free shipping on select products or during specific promotional periods. Please refer to our website or promotional materials for more details on such offers.

4. Order Tracking:
– Once your order is shipped, we will provide you with a tracking number via email or through your Asom Bazaar account.
– You can use this tracking number to monitor the progress of your shipment. Simply visit our website or the designated courier’s website and enter the tracking number in the appropriate field.

5. Shipment Delays or Issues:
– While we strive to ensure timely delivery of your orders, there may be instances where delays or issues occur beyond our control. If you experience any problems with your shipment, please contact our customer support team, and we will assist you in resolving the matter as quickly as possible.

6. Address Accuracy:
– Please ensure that the shipping address provided during checkout is accurate and complete. We will not be responsible for any delays or non-delivery caused by incorrect or incomplete address information.

7. Undeliverable Packages:
– In the event that a package is deemed undeliverable due to an incorrect address, unavailability of the recipient, or refusal to accept the package, it may be returned to us.
– If a package is returned to us, we will contact you to arrange for reshipment or provide a refund, minus any applicable shipping charges and fees.

8. Order Cancellation and Modifications:
– Once an order is placed, it cannot be modified or canceled. However, if you have made an error in your order, please contact our customer support team immediately, and we will do our best to assist you.

Please note that this shipping policy is subject to change without prior notice. It is recommended to review the policy periodically for any updates.

If you have any further questions or require assistance, please don’t hesitate to reach out to our customer support team. Happy shopping at Asom Bazaar!